Invalid Sample Policy

It is AllClear Healthcare’s policy to not refund the patient when the result is invalid due to failure to comply with the detailed instructions and video included in the kit. AllClear Healthcare will offer a one-time replacement kit for a fee of $50.00. Please contact our customer support team at 617-466-9356 or info@allclearhealthcare.com to confirm new kit request and make payment on the replacement test kit. If you have questions about how to take the breath test, please contact our customer service team. 

• Related Articles

• SIBO Testing Article - Breath Testing for Small Intestinal Bacterial Overgrowth: Maximizing Test Accuracy

  Clinical Gastroenterology and Hepatology 2014;12:1964–1972 PERSPECTIVES IN CLINICAL GASTROENTEROLOGY AND HEPATOLOGY Richard J. Saad and William D. Chey Division of Gastroenterology, University of Michigan, Ann Arbor, Michigan Abstract: The diagnosis ...

• Storing Breath Test Samples

  Each sample vial is designed to store a single breath sample for as long as 2 weeks with minimal loss in sample integrity. Please do not freeze breath tests.

• How accurate is the SIBO test?

  Various factors, especially not following the testing instructions properly, can result in a false negative test in some cases. However, the breath test is considerably more accurate than blood tests. Note: The specificity and thus the accuracy of ...

• How to send test kits back

  Each test kit comes with instructions and a return label. Please send back the tests separately. Once you have tested, send that test back with its return label.

• Breath Test Prep Instructions

  Please direct any initial questions related to preparation to your physician or nutritionist. Breath Test Prep Instructions